The Question Manager allows users to find information quickly and in a less time-consuming way by creating Questions that other users can answer. Question Managers are created the same as any other application. Once the Question Manager has been created, Users can being asking and answering questions. This section shows how:

• Asking a Question
• Answering a Question
• Confirm a Solution
• Question Manager Navigation
• Access Rights Explanations

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Asking a Question

This is first step in using the Question Manager. Any user with Post access will be able to ask questions. Asking a question is as simple as entering a query in the textbox provided and pressing the 'Ask' button. This question will now be accessible to view by anyone with 'Read' rights:

Answering a Question

So now questions have been asked, who can answer them? Again, anyone who has Post access can submit an Answer to a Question. To submit an answer, simply click the Answer link underneath the question to be answered and enter the Answer in the textbox, followed by pressing the 'Answer' button. Simple!:

Confirm a Solution

So now we have asked a question and someone has proposed an answer. Is it the right one? To confirm that an Answer is the Solution we can mark it as so. Once we are happy with an answer, click 'Mark as Solution' and this question will be moved from Unsolved to Solved.

If a Question is marked as Solved erroneously, a Solution may be reversed by clicking the 'Mark as Unsolved' link. This will move the question back to the Unsolved column.

Question Manager Navigation

So now we have asked a Question, proposed an Answer and confirmed a Solution. Simple! However, projects and initiatives can require lots of people and lots of people means lots of questions! Because of this Users may, from time to time, just want to see only questions that they have asked or answers they have proposed. Use the tabs at the top of the Question Manager to change the view to see either All Questions, which shows all Questions, Answers and Solutions, My Questions to show only your questions, or My Answers, to see your own Answers only.

Access Rights Explanations

Below is an explanation of how Access Rights affect what the User is able to do:

• Read - Read access allows the User to Read Questions that have posted and also review Answers.
• Post - Post access Allows the User to Read Questions and Answers, as well as Asking their own Questions.
• Modify - Modify access allows the User to Read, Ask and Post Questions, as well as marking Solutions.
• Admin - Admin access allows the user access to the Administration section for the Photo Album.
• Route - Routing Access is not applicable for the Photo Album.