Noodle F.A.Q's

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Need some quick and useful Noodle information? Below is a list of the most common Noodle queries.

How do I add a User?

1. Open up your Noodle interface.

2. Scroll down the Navigation, located on the left side of the screen, until you see 'System Tools'. Left-click on the small '+' sign to expand this menu and select 'User Administration'.

3. You should now see a list of users appear in the right-side of the browser window. Underneath this list is the form that allows you to create a user.

4. After entering all the details for this user, click the 'Save' button, located at the bottom of the form, to store this user and their details.

How do I remove something from the Navigation?

1. Left-click on the section that contains the item you wish to remove.

2. Left-click the link at the top-right corner of the screen marked 'View Content'. You should now see a list of modules and sub-sections within that section.

3. Check the check-box to the left of the module you wish to remove and click the 'Delete' button at the top-right corner of the window.

*NOTE: Be aware that any Pages or Modules within a Page you remove will also be removed.

How do I change the name of something already added?

1. Select the module or Section you wish to rename and left-click 'Administration'.

2. Left-click on the 'Properties' tab located at the top of the screen. You should see 'Current Name: NAME' and underneath 'New Name:'.

3. Ensure the cursor is in the text box adjacent to 'New Name', and enter the new name you would like.

4. Left-click the 'Save Changes' button at the bottom of the window to confirm.

How do i make a webpage available within Noodle?

How convenient is it to be able to navigate around a website from the comfort of the Noodle environment? Using a Page and a portlet, a user make available a website that is required regularly and fully available without having to leave Noodle. The following steps outline how to make a page available:

The first step is to create a Page using the 'Create' button at the top left of the Noodle window. Create a Page and place it in the desired location.

Next, convert the page to a Portlet view (see the Pages section for advice on setting up a page) and add an Announcement portlet.

Edit the Announcement Portlet just created by clicking the 'Edit' button. This will bring up the IntraEditor - select 'HTML' from the row of buttons at the bottom left of the window.

In the HTML page, you will need to create an iframe. This is done by simply placing two tags within the body of the page, like so:

As can be seen in this example the iframe tag has a few attributes that may be set depending on how the user would like to frame to look within Noodle. The first and most important is the 'src' attribute. This is where the user specifies the webpage to be shown in the iframe. In the example shown above, the source page for the iframe is http://www.vialect.net. Height and width can be specified to ensure that the iframe stretches the portal to fit the window, or to fit more than one on the window simply arrange them to work with the content of each iframe.

How do I create a Group?

Administrators may create a group by selecting System Tools, and Group Administration. Click on the 'Create Group' button, enter a name in the text box marked Group Name, and click 'Save' to confirm.

Creating a Group in a Noodle Intranet

How do i create a Wiki within Noodle?

With the powerful new IntraEditor included with Noodle, it is now possible to create a wiki within Noodle - this kind of functionality allows companies to create fully linked and referenced knowledge bases that will provide employees with relevant an up-to-date information. A wiki is defined by many attributes that set is aside from other web-based knowledge management systems. Most notably is that a wiki can generally be contributed to and edited by anyone.

Creating a wiki is a simple process and will begin with a Page being created within Noodle. This page should contain content relatively focused on one area. When a new subject is required, a new page can then be created, along with links and references to the new page. These pages should be kept up-to-date and the content as relevant and accurate as possible. Referenced materials are usually placed in a list at the bottom of the page along with a link to the source.

Making a Wiki? View our video tutorial on Linking 2 Pages

To learn more about how to use the IntraEditor's features, click here.

Which Databases are supported?

PostGreSQL (included), Oracle and MSSQL are supported by Noodle.

How do I assign Access Rights for my Users?

1. Open up your Noodle interface.

2. Left-click on the Section which you wish to alter the access rights to and select 'Administration'.

3. At the top of the right-hand panel, you should see two gray buttons marked 'Assign User Rights' and 'Assign Group Rights'. 'Assign User Rights' will allow you to the access rights by a single user, whereas 'Assign Group Rights' will allow you to alter adjust access rights for entire Groups. Left click on one of these buttons to make your selection.

4. In the new window you should see a list of either users or groups, depending on your choice in Step 3, and a list of different access rights listed on the left hand side. Simply select which user/s or group/s you wish to modify, select the desired level of access and 'Save' when you are satisfied.

NOTE: At Step 3. - When the list of users appears you may also left-click on a user and alter his/her access rights this way. This method may be preferable if you only wish to alter the access rights of a very small number of users.

File upload/Drag&Drop seems to be not working, what could be the problem?

File upload issues are usually caused by the following problems:

A. Component Issues.

This is the most common cause and usually associated with a browser update that conflicts with Noodle. The easiest solution is to remove and re-install the components. This procedure can be viewed in our Reinstalling the Components tutorial.

1. Go to Start -> Settings -> Add/Remove Programs.

2. Select Intra.Net X.X Components and click 'Remove'.

You may also need to remove the Component Manager. You do this by:

1. In Internet Explorer, go to Tools -> Internet Options...

2. In the 'General' tab, look for 'Browsing History'. Click on 'Settings...'.

Internet Explorer 6

Inter Options for IE6 - Changing the Noodle Intranet Components

Internet Explorer 7

Inter Options for IE6 - Noodle Intranet Components


3. In the lower-right corner, left-click the button marked 'View Objects...'

Internet Explorer 6

Inter Options for IE6 - Noodle Intranet Components

Internet Explorer 7

Inter Options for IE6 - Noodle Intranet Components

4. In the new window, right-click on 'Intra.Net Component Manager' and select 'Remove':

Noodle Intranet Components

If, when you restart Noodle, the components do not install, you may have to alter your security settings to allow the browser to install ActiveX. This is common were the browser security setting is set to 'Restricted'. To do this go to Tools -> Internet Options -> Security. Select the 'Custom Level' button to display the individual rules for your current security setting. The first few options are all ActiveX related and you should at least set 'Download signed ActiveX Controls' to a level that allows your browser to utilize them. Select 'Enable' to download and install them automatically, or 'Prompt', to be prompted each time a website requests that an ActiveX component is installed.

If you are unsure of how to install ActiveX controls, check the .pdf file here.

Note for Windows Vista Users: You must ensure that the Administrator account is enabled in order for the components to work correctly. Contact your System Administrator if you are unsure of how to do this.

B. Noodle License has expired.

If you have a trial Noodle, after 30 days your license will expire and Noodle will go into 'Read-Only' mode. You may now decide to purchase the software in order to unlock Noodle.

How do I add a background colour to a page, document or announcement?

With the new IntraEditor, new formatting options are available when creating and editing files. The background color button, however, only adds a background to text. The following instructions will allow the entire document background colour to be altered:

1. Click on the 'Source' button located on the third row of editor functions - second from the right. This will now show the HTML source of the file or announcement.

2. Place a line at the top of the source and create a DIV tag, as shown below, along with an inline style. This will be used to specify the color of the background. In the example below, a green background color has been chosen. Once the tag has been created and the colour specified, navigate to the end of the file source and close the DIV tag, as shown:

Adding Background colour to Noodle portlet, Page or Document

The entire document, portlet or page will now have the chosen background colour!

Can I install the Component Manager manually?

Some users may have limited security access or be otherwise unable to download and install ActiveX Components via the browser. The Component Manager is downloadable as a .zip file from our support Noodle at http://customersupport.intra.net. The user may need to request that their Noodle Administrator access this site and download the file for them. The file is located in the ActiveX Components section under the Support Files folder. Simply download the .zip file and extract it into your C:/Program Files/ directory. Check that the Component Manager is functional by accessing Noodle and creating a file.

How do I add a module to a Section?

1. Left-click on the green '+' icon in the Section title bar.

2. Click on the drop-down box marked 'Select the type of Application' and choose a module. Choose a name for your module and click 'Create'.

I am having difficulties with the Notifications, what could be wrong?

*NOTE - Ensure that the notification is placed on the module that is the destination for the notification trigger.

For example, if you wish for a notification to be sent to someone when the receive an email, ensure that the notification is placed on their email Inbox.

1. Left-click the application on which you wish to place a notification and select 'Administration'.

2. Left-click the tab at the top of the screen marked 'Auto-Notification'.

3. You may wish to create a notification that is sent to an entire group of users, or you may wish to notify just a single user when an action has occurred. If you wish to notify a user, click on 'Assign User Notifications', or click on 'Assign Group Notifications' if you wish to create a group notification.

4. In the new window you should see a list of available users and groups, depending on the setup of Noodle's users. Check the checkbox adjacent to the user/s or group/s you wish to add a notification for and select the condition of which they should be notified. These are:

Created: Send a notification when an object is created.
Modified: Send a notification when an object is modified.
Moved: Send a notification when an object is moved.
Routed: Send a notification when an object is routed to the folder/module upon which the notification is set.

How do I shut down the Enhydra multiserver application?

1. Open the browser and enter the URL of the database server (or localhost if the restoration is being done on the database server, followed by ':8001'.

2. Enter the password specified during installation to access the admin section for this module. Stop the application by clicking on the Stop button, located as shown, and then confirm:

Noodle Intranet Upgrading

I have increased the MaxIdleTime setting, but my users are still disconnected from Noodle, what is going on?

Noodle Administrators or anyone with System Settings access can alter the amount of time that the session can remain idle before closing and forcing the Noodle user to re-login. This is a security setting to ensure that if someone logs into Noodle then goes away from their computer for a time, they will not remain logged into Noodle. Some users have explained that this setting has been increased, however, they are still experiencing session expiry after 60 minutes. This is because there is also a MaxIdleTime setting in the configuration file that will override the MaxIdleTime setting within the System Settings section of Noodle.

This setting can be increased by opening the intranet.conf file, located in the /enhydra/cfg directory within the installation directory. The seventh (7) line down should read SessionManager.MaxIdleTime = 60. This is the setting that should be increased to ensure that Noodle sessions last longer before they expire. Simply increase the number to the length of time in minutes that Noodle should wait before canceling the session and save the file. The multiserver application will need to be restarted for this setting to take effect.

How do I access my LAN Noodle from outside my company network?

Collaborative software is only as good as the users that have access to it. Fortunately, Noodle can be made available conveniently to users anywhere in the world!

All that is required to make Noodle available to the outside world is a server with an external IP address. If Noodle is located on a server without an external IP address, it will only be available to users with computers that reside on the same network. If an external IP is required, contact your Internet Service Provider (ISP), and request an external IP address for the server. Bear in mind that the Noodle application and the database can reside on separate machines - it is not necessary for the database server to have an external IP address for Noodle to be available externally, however, the Noodle server will require an external IP as well as access to the database server.

If the server on which Noodle runs is already connected to the internet cloud, Noodle can be accessed from anywhere. For a user to access Noodle they will need to know two things - the first is the IP address assigned to the server on which Noodle is installed. The second is the port on which Noodle has been installed. This is usually 80 but depends on what was specified during installation. If unsure, check the configuration file multiserver.conf - the last line should read Connection.CM_0.Port = XX - XX specifying the port that Noodle is using.

When all the information is available, accessing Noodle is very simple. First of all, open a browser and type the following into the address bar: 'http://', followed by the URL of the computer for Noodle along with the port, for example 'http://145.65.23.64:80'.

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